Pediatric Digital Care: Achieving Scale and Measurable ED Avoidance

How does a leading pediatric practice scale to over 90+ clinicians while achieving an 8% ED diversion rate? Join Greg Porco, Director of Operations at Pediatric Associates, as he reveals the strategic roadmap used to transform KidzDocNow into a high-performance, 24/7 service across multiple states. In this session, you will learn how Pediatric Associates moved beyond “stability issues” and “visibility gaps” to create a seamless patient experience that serves as a digital front door to the medical home. We will dive into the “ultimate metric”—Emergency Department diversion—and explore how virtual appointments can be a tool for success in value-based contracting.