Resource Category: Healthcare IT

Woman accessing Digital Front Door from home

What is a Digital Front Door?

A digital front door is the virtual entry point for a healthcare delivery system. It mirrors a hospital’s physical entrance, but instead guides patients to care from outside the facility’s walls.  According to a 2024 digital transformation study by McKinsey, 79 percent of surveyed health system executives have either already implemented or plan to implement […]

No Time to Wait: Accelerate Patient Access to Care via Telestroke

UPMC is a world-renowned, nonprofit healthcare provider and insurer headquartered in Pittsburgh and is one of the 20 largest health systems in the country. With a network of over 40 hospitals and 800 outpatient sites across Pennsylvania, Maryland, New York, and internationally, UPMC is committed to advancing community well-being through people-centered care delivery, clinical and technological […]

NYC Health + Hospitals & eVisit: How Virtual Urgent Care Impacts America’s Largest City

As the largest municipal healthcare delivery system in the United States, NYC Health + Hospitals operates an extensive integrated network of hospitals, community-based health centers, long-term care facilities, correctional health services, home care, and the MetroPlus health plan. The system serves as a safety net to over a million New Yorkers annually, offering comprehensive, personalized […]

Variety Care + eVisit: Increasing Access to Care and Creating High Leverage Workflows

Variety Care is Oklahoma’s largest Federally Qualified Health Center (FQHC) and community health center, with 20 sites across central and western Oklahoma. Their team is committed to providing quality care to patients at every stage of life, regardless of income, residency status, employment, health insurance coverage, or ability to pay for services. Services include family […]

3 Ways Virtual Care Visits Improve Patient Experience

Creating a welcoming digital front door for patients is about more than simply providing access. It’s designing an end-to-end patient journey that simplifies access to care and invigorates personal choice.  In 2017, Merrit Hawkins found that it took 24 days on average for patients to schedule appointments with their physicians—up from just 18.5 days in 2014. Flash […]

Democratizing Healthcare Access to Underserved Groups

Amidst a heady landscape of digital health innovation and the pursuit of disruption through far-reaching digital transformation, many of America’s most forward-looking healthcare organizations are working aggressively to better leverage the technology at their disposal to democratize access to care.  While it might seem logical that offering patient customers increased access to expanded mobile health, […]

3 Ways to Increase Digital Care Adoption Among Providers

Help your providers get on board by showcasing power users, providing tech support, and highlighting patient preferences. Digital care’s meteoric rise began just as the pandemic took off, and all indications suggest it’s here to stay. States that were once unwilling to reimburse for virtual visits are now on board with some also passing parity […]

[Complimentary Guide] Gartner 2020 Market Guide for Virtual Care Solutions Cites Five Critical Capabilities When Selecting Solution

Gartner is the world’s leading research and advisory firm and a trusted advisor and objective resource to 14,000 enterprises in 100-plus countries. The company’s healthcare practice helps thousands of hospitals and health systems drive innovation across a range of areas, including virtual care. So, we were beyond thrilled when we learned that eVisit has been identified […]

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