ED TELE-TRIAGE

Faster Triage for Better Patient and Care Team Outcomes

eVisit improves ED efficiencies, reduces workforce strain, and balances patient demand against capacity constraints.

Increasing ED Triage and Intake Efficiency

ED patients quickly connect to a provider-in-triage, who assess the patient, and can add family members or interpreters, reallocate on-site ED staff, or leverage remote expertise.

An east coast-based care delivery system achieved a median wait time of 28 seconds for patients to see a provider-in-triage.

Improving ED Capacity

We help you reduce median wait times for patients with a provider-in-triage who has situational awareness across ED locations for quick queuing of critical and non-critical patients.

eVisit helps a major care delivery system reduce ED length of stay by 63%.

Overcoming Common Obstacles in the ED

eVisit equips care delivery systems to reduce Left Without Being Seen rates, ED length of stay, and readmissions.

Using eVisit enables care delivery systems to reduce Left Without Being Seen instances by 94%,

Triage patients quickly. Maximize ED capacity. Reduce length of stay, readmissions, and Left Without Being Seen rates.

How eVisit Streamlines ED Triage for Care Delivery Systems

A patient presents to the ED. There, a nurse initiates a video encounter with a virtual provider-in-triage. The provider assesses the patient’s condition and takes immediate action, whether adding family members, care teams, or interpreters to the digital encounter, or placing an order in the EHR. With the necessary information available in our Digital Command Center, the provider can see across all the organization’s ED locations to optimize ED capacity by prioritizing patients based on acuity.

eVisit improves ED efficiencies, reduces workforce strain, and balances patient capacity. As a result, care delivery systems reduce Left Without Being Seen rates, ED length of stay, readmissions and median time for patients to see a provider, all of which reduce costs and increase revenue.

RESOURCE CENTER

Insights & Ideas: ED Tele-Triage

Blog

November 14, 2025

Webinar Recap: Exploring the One Big Beautiful Bill’s Impact on Rural Health

Blog

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Becker’s Healthcare Podcast Recap: Driving Innovation and Transformation at MedStar Health with Bill Sheahan

Military service member accessing care
White Papers

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Advancing Force Readiness: A Digital-First Model for Military Healthcare Access and Agility

Veteran in a rural setting accessing care from his phone
One Pagers

November 13, 2025

Transforming Rural Health Access: A Shared National Purpose

eVisit transforms how your clinicians triage and prioritize patients in the ED.

Learn More