Scaling Federal Health IT: Building Flexible Foundations for Mission-Critical Innovation

Scaling Federal Health IT presents a unique set of complexities for federal health systems and delivery organizations when investing in mission-critical technology. Federal leaders must balance innovation with stringent security mandates and resource constraints. In today’s rapidly evolving landscape, these public networks require integrated solutions that don’t just solve a single technical hurdle, but drive enterprise-wide efficiency and improve patient outcomes simultaneously.

Beyond the EHR: Why Federal Systems Need a Multi-Layered Foundation

Justin Miller, SVP of Customer Success and Operations at eVisit, recently sat down and talked about how organizations can find system partners that allow for this type of broad integration. He commented that commercial healthcare facilities have spent a large amount of resources on technology, particularly an EHR like Epic or Oracle Health (formerly Cerner). Justin makes the key point that they don’t stop with the EHR. They’ve also had to invest in a deeper integration layer that ties together multiple different digital tools. These myriad tools work by connecting technology both vertically and horizontally.

What does that look like in practice? A system that can easily integrate with the EHR with programs like in-home-patient monitoring and even a digital command center. 

Breaking the “Handcuffs” of Rigid Health IT Solutions

This multilayered foundation is difficult to implement, and that is why companies like eVisit play an important role in creating a platform approach to solving problems. Justin mentioned that he sat down with a VP of transformation who said a lot of her so-called “solutions” had actually turned into handcuffs. Her problems were like a moving target, but her solutions were like a rusted machine that couldn’t keep up. She realized that her solutions needed to be decoupled and work as separate moving levers.

This idea, of separate moving levers, is what Justin believes is the true solution to scale technology in the federal healthcare system. Federal leaders need a platform approach that allows flexible and deep integration. Integration that ultimately provides tools like hardware, software, and access points that can fluidly work together turning regulatory and budgetary constraints into opportunities for enterprise-wide resilience

Learn more about eVisit’s one secure digital platform built for mission-ready healthcare. Our mission, in the federal space, is to modernize care models to improve access, lower cost, and advance mission readiness.