Resource Category: Health Systems

Pediatric Digital Care: Achieving Scale and Measurable ED Avoidance

How does a leading pediatric practice scale to over 90+ clinicians while achieving an 8% ED diversion rate? Join Greg Porco, Director of Operations at Pediatric Associates, as he reveals the strategic roadmap used to transform KidzDocNow into a high-performance, 24/7 service across multiple states. In this session, you will learn how Pediatric Associates moved […]

Rearchitecting Patient Access and Care for Safety-Net Hospitals

Discover how NYC Health + Hospitals and Cook County Health are rearchitecting patient access to overcome ED overcrowding, understaffing, and Medicaid reimbursement shortfalls. This case study explores how eVisit’s virtual care platform delivers 24/7 virtual urgent care and behavioral health services to vulnerable and unhoused populations in over 200 languages. By integrating digital health solutions […]

cost of patient no shows

The High Cost of No Shows and Missed Appointments

The US healthcare system is inundated with no-shows and missed appointments. In a $4.3 trillion industry, every missed appointment translates to significant amounts of lost revenue because there is no ability to replace the appointment with another patient. On a yearly basis, this lost revenue adds up to a staggering $150 billion. Financial and Clinical […]

More Than Two-Way Video: Engineering a Frictionless, End-to-End Patient Journey

For many healthcare delivery systems, digital care remains stuck in its “2.0” phase: a basic, two-way video call that acts as a lesser version of an in-person visit. Even the terminology – “virtual care” or “telehealth” – feels tethered to an earlier, purely ambulatory era.  In 2026, treating digital care as just a two-way video […]

CMS Invests $50B in Rural Health: Building the Digital Infrastructure for 2026 and Beyond

The Centers for Medicare & Medicaid Services (CMS) recently announced that all 50 states will receive a share of $50 billion in awards through the Rural Health Transformation Program (RHTP). These awards aim to strengthen and modernize rural healthcare across the country by expanding access to care, strengthening the rural health workforce, and supporting innovative […]

Health System-Wide View for Better Resource Allocation

Let’s take a look at a common health system challenge: limited staff. Paired with an uneven distribution of patient demand across locations.  At the city location, the Emergency Department is at capacity. Large number of patients waiting to be seen. Many of these queued patients, who are often low acuity, will go seek services elsewhere […]

Webinar Recap: Exploring the One Big Beautiful Bill’s Impact on Rural Health

The One Big Beautiful Bill Act (OBBBA), signed July 4th, 2025, will have far-reaching effects on healthcare across the country. It is estimated that: Over 12 million individuals could lose health coverage by 2034. This lost coverage will primarily impact Medicaid recipients and may lead to over one trillion dollars in healthcare cuts over the […]

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