Urgent Care
Redesign a Better Urgent Care Experience
We help care delivery systems provide patients timely access to urgent care, reduce wait times, improve patient satisfaction, and optimize clinical and operational resources.
Improving Patient Satisfaction
Digital Front Doors increase access to urgent care, matching patients with available providers reduces wait times, and our Real Time Verification and payment collection functions increase patient collections.
eVisit’s virtual urgent care program helped a metropolitan care delivery system achieve a 5-minute wait time for patients to see a virtual clinician.
Optimizing Clinical Resources
eVisit helps you deliver timely access to care by engaging providers working after hours, free up clinicians for patients who need on-site care, and manage volumes by redirecting non-life-threatening patients away from the ED.
One of our partners served a total of 100,000 additional visits by implementing virtual urgent care.
Increasing Operational Efficiencies
Embedding eVisit capabilities into your EHR enables care teams to queue patient visits more efficiently, make referrals within your care delivery system, and increase new patient acquisition.
Using eVisit, providers can join visits with a single click from an SMS notification, or directly from a patient chart in the EHR.
HOW WE HELP
Timely Care. Faster Throughput. Happier Patients.
By giving your patients additional Digital Front Door options to request visits, verify insurance, view customized pricing to patients, and reduce wait times, care delivery systems increase patient satisfaction, acquisition, and referrals within your organization.
How eVisit Reduces Urgent Care Wait Times, Increases Patient Acquisition and Referrals
Patients request an urgent care visit through multiple eVisit Digital Front Door options, including a button on your website, your portal, or a QR code. Once they verify their location, insurance information, and reason for the visit, we present customizable pricing to patients based on their insurance verification.
Providers view all relevant information in our Digital Command Center, which integrates or embeds directly into your EHR, to deliver patients timely access to care by aligning their needs with appropriate caregivers. Whether freeing up in-person providers to see patients in need of a physical encounter, or setting appointments with those working beyond regular office hours, eVisit reduces wait times, increases referrals, and helps gain new patients for your care delivery system.
RESOURCE CENTER
Insights & Ideas: Urgent Care
