Tennessee Telemedicine Policy, Simplified.

Healthcare legislation is complicated. Let’s clarify a few things.

We strive to keep this information updated and current. It is intended to be an informative guide, and not a comprehensive legal resource. Always consult with your local team of experts and administrators.

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Tennessee Telemedicine Policy

updated October 2019

Tennessee Telemedicine Policy

Tennessee’s updated 2016 telehealth parity law requires reimbursement for telehealth under private payers, Medicaid and state employee plans at comparable rates to in-person care.

In turn, Tennessee doesn’t have strict limitations on prescribing or patient setting, which is great news for telemedicine providers. Check out our comprehensive guide to Tennessee’s telemedicine policy!

State Policy Overview

Medicaid
Private Payers
Parity

Additional state telemedicine information

  • Parity Laws

    Tennessee’s parity law requires private payers, Medicaid, managed care plans and state employee health plans to provide equivalent reimbursement for telemedicine and in-person services.

  • Medicaid

    TennCare is required to provide coverage for telehealth under the state’s parity law. However, each TennCare Managed Care organization has their own telehealth policy, which may vary between organizations. Currently, Medicaid considers telehealth to mean live video telemedicine and not store-and-forward or remote patient monitoring solutions.

  • Type of Telemedicine Covered

    Tennessee’s parity law requires private payers to cover both live video and store-and-forward solutions. Medicaid, however, only provides reimbursement for live video telemedicine.

  • Covered Health Services

    Tennessee Medicaid covers live video telehealth for crisis-related services. Otherwise, there are no specific limitations within that state of what medical services can be delivered via telemedicine.

  • Eligible Healthcare Providers

    Tennessee does not specify the type of healthcare provider allowed to practice telemedicine.  

  • Online Prescriptions

    Physicians are allowed to prescribe controlled substances based on a telemedicine visit. Providers should make sure to document the visit, take a medical history and perform any needed exam in order to make a diagnosis, and ensure proper follow-up care.

  • Informed Patient Consent

    For a physician to receive reimbursement through Medicaid, patients must be informed and given an opportunity to request an in-person assessment prior to telemedicine treatment.

  • Cross-State Telemedicine Licensing

    Tennessee has joined the Interstate Medical Licensure Compact, but implementation has been delayed. Check this page for updates!

  • Restrictions on Locations

    There are no restrictions on patient setting or distance for telemedicine in Tennessee. That’s a barrier many states face, but not in this state!

  • Reimbursement Rates

    Tennessee’s parity law protects reimbursement rates for telemedicine, requiring reimbursement to be equivalent to in-person care.

  • Helpful Resources

    We used the sites below to gather information for this guide. Check them out for more details on your state’s policy!

Additional resources to help you get started.

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