Massachusetts Telemedicine Policy, Simplified.

Healthcare legislation is complicated. Let’s clarify a few things.

We strive to keep this information updated and current. It is intended to be an informative guide, and not a comprehensive legal resource. Always consult with your local team of experts and administrators.

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Massachusetts Telemedicine Policy

updated October 2019

Massachusetts Telemedicine Policy

Massachusetts has traditionally lagged behind its neighboring states on the telemedicine front telehealth parity laws for private insurance and Medicaid coverage. There is not current parity law in place.

Read on to learn more about telemedicine policy in Massachusetts!

State Policy Overview

Private Payers

Additional state telemedicine information

  • Parity Laws

    Massachusetts has yet to pass a telehealth parity law. Parity laws require private insurance plans and state Medicaid programs to cover telehealth services in Massachusetts on the same basis as in-person care.

    However, this doesn’t mean your private payers won’t reimburse for telemedicine. Call your payers and check what their policies are!

  • Medicaid

    Massachusetts Medicaid only covers telehealth services for select managed care organizations, not fee-for-service. The state still lacks a formal policy for reimbursing telemedicine services through Medicaid. However, proposed legislation may change things. Check back for updates! 

  • Eligible Healthcare Providers

    Massachusetts does not restrict which healthcare providers can use telemedicine to treat patients.

  • Online Prescriptions

    Massachusetts law requires physicians to establish a relationship with patient before e-prescribing. This includes taking a medical history and completing an exam. You can view the official regulation here.

  • Informed Patient Consent

    Massachusetts does not have any regulations around getting informed patient consent for telemedicine visits.

  • Cross-State Telemedicine Licensing

    Unfortunately, Massachusetts has not yet joined the Interstate Medical Licensure Compact, which speeds up the medical licensing process across state lines.

  • Restrictions on Locations

    Massachusetts does not restrict the patient location at the time of the telemedicine visit.

  • Helpful Resources

    We used the sites below to gather information for this guide. Check them out for more details on your state’s policy!

Additional resources to help you get started.

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