Illinois’ Medicaid program defines telehealth as “the use of a telecommunication system to provide medical services between places of lesser and greater medical capability and/or expertise, for the purpose of evaluation and treatment. Medical data exchanged can take the form of multiple formats: text, graphics, still images, audio and video. The information or data exchanged can occur in real time (synchronous) through interactive video or multimedia collaborative environments or in near real time (asynchronous) through “store and forward” applications.”
The program reimburses for live video, store-and-forward, and remote patient monitoring telemedicine under specific conditions. Medicaid does not reimburse for email, phone calls, or FAX.