If you’re in the concierge medicine business, you have to operate a little differently than traditional medical practices. After all, your patients won’t pay a subscription fee unless you give them some added benefits: convenience, connected care, 24/7 access, frequent check-ins, and more. Concierge medicine means you’re combining top-quality healthcare with next-level customer service. Delivering on those demands can be a challenge. How do you ensure that you’re meeting patients’ expectations? How do you know that you’re providing them with quality healthcare that justifies your subscription model? One of the big strategies many concierge doctors are turning to is telemedicine….
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