Virtual Triage Center allows providers to practice at the top of their license. Health systems customize virtual and hybrid care workflows to coordinate care teams across multiple specialities in multiple clinics.
EHR Integration for Unparalleled Patient Care
Uninterrupted continuity between eVisit and EHR interface for a seamless clinician experience
Single Sign-On (SSO) to consolidate provider workflow
Simplified patient enrollment and enhanced…
Streamlined Triage, Empowered Clinical Teams
Care coordinators efficiently triage patients to the appropriate provider based on priority, chief complaint, or patient wait time
Customizable views for medical assistants, nurses, providers based on their unique workflows
Optimized scheduling & capacity
ED Tele-Triage
Hybrid Urgent Care
Specialty Consults
Primary Care
Chronic Care Management
ED Tele-Triage
Hybrid Urgent Care
Specialty Consults
Primary Care
Chronic Care Management
Customer Success Story:
Implementing Virtual Triage to Support Team-Based Approach to Care
All care takes place within a virtual patient room equipped with adaptive video, customizable dashboards, and workflows, and the ability to quickly add an interpreter.
Insight from Telehealth Leader: Dr. Todd Richwine, Chief Medical Information Officer, Texas Health Provider Group
“The Virtual Triage Center supports Texas Health Resources’ team-based approach to care,” Dr. Richwine explains. “Our medical assistants ensure seamless patient connections and triage and intake procedures, allowing providers to focus solely on delivering care. This streamlined process empowers our care team to work at their highest potential.”
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